Privacy Policy

Last Updated: October 6, 2023

1. Introduction
Welcome to Ping, a home food app provided by ShopChat Technologies Private Limited ("we," "us," or "our"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Ping app ("App").

2. Information We Collect
2.1. Information You Provide
We may collect information that you voluntarily provide when using the App, such as:

Registration and Account Information: Including your name, email address, phone number, and profile picture.
Order and Payment Information: Details necessary for processing orders and payments made through the App, including any required payment information.
Communications: Messages, feedback, or other content you provide when chatting with sellers or communicating with us.
Location Information: If you enable location services on your device, we may collect location data to improve your experience on the App.
2.2. Information We Automatically Collect
We may collect certain information automatically when you use the App, including:

Device Information: Details like your device type, operating system, and unique device identifiers.
Usage Information: Information about the features you access, the time and date of your visits, and your interactions with other users and sellers.
Log Data: Including IP address, browser type, and referral URL.
3. How We Use Your Information
We may use the information we collect for various purposes, including:

To provide, maintain, and improve the App's features and functionality.
To facilitate transactions with sellers through the App and improve your order experience.
To communicate with you about updates, promotions, and other relevant information.
To analyze and monitor usage patterns and trends.
To respond to requests, comments, or questions.
To protect the security and integrity of the App and our users.
4. Disclosure of Your Information
We may share your information with third parties in the following circumstances:

With other users or sellers on the App as directed by your actions.
With third-party service providers who assist us in operating the App, such as payment processors or analytics providers.
In response to legal requests, such as a court order or government inquiry.
To protect our rights, privacy, safety, or property, or that of our users or others.
In connection with a merger, sale, or other corporate transaction.
5. Your Choices
You have certain rights and choices regarding your information:

Access and Update: You can access, update, or delete your account information through the App.
Location Services: You can choose to disable location services on your device.
Promotional Communications: You can opt out of receiving promotional communications from us by following the instructions provided in such communications.
6. Security
We employ reasonable measures to protect your information from unauthorized access and disclosure. However, no method of data transmission or storage is entirely secure, and we cannot guarantee the security of your information.

7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on the App. Your continued use of the App after such changes will constitute your acceptance of the revised policy.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ShopChat Technologies Private Limited
Chennai 600042
Email: venkatesh@geospot.in

9. Governing Law
This Privacy Policy is governed by the laws of India, without regard to its conflict of law principles.